
FAQs
Discover in-depth responses to common queries and typical concerns.
Common questions and answers
We not only provide competitive rates but also ensure our availability to assist you with any inquiries throughout the duration of your loan. Whether you are a first-time buyer or a seasoned investor, we are dedicated to being there for you when you need us most.
What does a broker do?
A broker is a finance expert who collaborates with you to understand your borrowing objectives and assess your eligibility for loans. They offer a more personalised level of assistance compared to traditional lenders and have access to a variety of loan products from multiple financial institutions, enabling them to identify the most suitable loan terms for your specific needs.
Do you charge fees for home or investment loans?
There are no additional repayments or fees when securing a loan through a broker. Brokers receive commission from the lender for bringing in new business, but this does not influence your interest rate or other terms of the loan agreement.
Is it more expensive to use a broker?
Engaging a broker comes at no cost to you, as the lender compensates your broker. With access to numerous loan products from various lenders, brokers will help identify the most suitable loan for your needs. Typically, this involves finding the lowest available rate at the time along with product features that best suit you.
Some brokers may impose service fees, which should be disclosed prior to offering their services.
How much can I borrow?
While our borrowing calculator can provide a general idea of your potential borrowing capacity, for a more accurate evaluation, please reach out to our team. We can discuss your options in detail and consider your specific circumstances.
Should I go for a fixed or variable rate?
As the name implies, variable-rate home loans have interest rates that fluctuate over time. They tend to offer more flexibility compared to other loan types, featuring options like redraw facilities and extra payment capabilities. However, they do not guarantee fixed repayment amounts.
Conversely, fixed-rate home loans provide consistent monthly repayments – you will know precisely how much to pay each month throughout the loan term. While these loans may lack some flexibility in features, they offer borrowers stability when budgeting for repayments.
When deciding which loan type suits you best, consider what matters more to you – whether it’s flexibility or certainty regarding your monthly payments.
Which lenders do you partner with?
Through our association with a mortgage aggregator, we have access to a wide array of loan products from more than 40 lenders. This allows us to assist you in discovering various options tailored to your unique circumstances.